Initiation:

• Customer expresses interest in customization.
• A small deposit is requested to proceed with customization.

Site Survey:

• After receiving the deposit, a trained technician is scheduled for a site visit within 5-6 days.
• The purpose of the visit is to conduct a survey, assess the space, and understand specific requirements.

Design Proposal:

• Following the site survey, 3D designs are created based on the gathered information.
• The designs are shared with the customer for approval.

Approval Process:

• The customer reviews the 3D designs.
• If modifications are required, this stage allows for necessary adjustments until the customer is satisfied.
• Once the design is approved, the actual customization process begins.

Production Phase:

• Work on the customized winder commences.
• The timeline for completion is estimated at 15-20 days, considering factors such as project complexity.

Quality Control:

• During the production phase, quality control measures are implemented to ensure the final product meets specifications.

Installation Planning:

• After completion at the factory, plans are made for the installation phase.

Installation:

• A trained technician from your team visits the site for the installation.
• The technician ensures the customized winder is properly installed and functions as intended.

Our customization process is designed with your clarity and peace of mind in mind. From the initial deposit payment to the final installation, we prioritize transparency at every step. You are an integral part of the journey, involved in the design approval process, and given the opportunity for modifications before production begins. Your experience matters as much as the final product. Our goal is to make your journey with us seamless and hassle-free, eliminating unnecessary stress and ensuring you can enjoy the excitement of customization without worries.

We appreciate your trust in us to be part of your unique customization experience. Our commitment is to deliver not just a product but an outstanding journey tailored to your needs

Customization typically requires 15-20 days, with the timeframe dependent on the complexity of your specifications. Once your customized winder is ready and full payment is received, delivery will take within 5-7 business days. Your delivery details will be included in the confirmation email for your convenience

Every FAWES Winder is backed by a 12-month manufacturer's warranty, underscoring our dedication to maintaining high-quality standards. In addition, we offer lifetime door service support across India, ensuring that your satisfaction with our products is a lasting commitment.